Author: emis_user

On line Access to
Clinically Coded Data in your
Medical Records

PATIENT ACCESS

The Meadows
Medical Practice

If you wish you can now use the internet to look at your medical record on line.
Being able to see your record online might help you to manage your medical conditions. It also means that you can access it from anywhere in the world should you require medical
treatment on holiday.
Before you can access your medical records you will need to register with us for this
service by completing our Online Access
Request form which you can obtain from our reception. You will be asked for proof identity and given individual login details , you will also need to think of a password that is unique to you. This will ensure that only you are able to access your record.—unless you choose to share your details with a family member or carer.
For more information about keeping your healthcare records safe see:
http://www.nhs.uk/NHSEngland/thenhs/records/healthrecords/Documents/PatientGuidanceBooklet.pdf
The Practice has the right to remove online access to services for anyone that doesn’t use them responsibly.

The Meadows
Medical Practice

Using Patient Access, you can now view, book and cancel surgery appointments, order repeat prescriptions or access your medical records from home, work or on the move – wherever you can connect to the internet. What’s more, because Patient Access is a 24 hour online service – you can do this in your own time, day or night.
All information that is sent to your surgery via Patient Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information.

PATIENT
ACCESS

Book appointments, order repeat medications, access your medical records
securely and conveniently over the internet at any time.

PATIENT ACCESS
REQUEST

What you need to do:
Please complete the details on the attached
application form and return it to the surgery in person together with a valid form of ID
(ie driving licence/passport).
It is essential that you bring in a valid form of ID, without it we cannot process your
application. Please keep the rest of this
leaflet for information.
What will happen next:
We will copy your ID documents (returning the originals to you immediately) and process your application asap afterwards.
NB: This may take up to 5 working days.
After your application has been processed we will give you your individual Registration and Login details, these will include an Access ID and a PIN number. You will not be able to access our online services without them.
For children (under the age of 14) only
parents or the registered guardian can collect this information for them. (You may be asked to prove identity once again).
Registration and Login details not collected within 3 months will be destroyed and access to the service rescinded.

Please read the following terms and conditions for use of Patient Access carefully. You will have to sign this form before you are given your registration details.
The Meadows Medical Practice has
a system in place for processing requests for
its online services eg. booking GP appointments,
ordering repeat medication and accessing
medical records. This document describes the
terms and conditions under which an individual
patient will be given access to these facilities.
Each user will be given an Access ID and a PIN
number which together with a password of their
own (chosen at the time of online registration)
allows access to the facility. It is the user’s
responsibility to keep this information secure to
prevent unauthorised usage. When a user
believes that their access information has been
lost or has been compromised, they should
inform The Practice immediately. Access rights
will be suspended and new access information
will only be provided to the user in person. The
Meadows Medical Practice may withdraw access
to the facility from anyone using it
inappropriately. This will in no way affect your
registration with the practice.
The Internet booking facility software is provided
by a third-party supplier. Your personal details
are encrypted and protected using the highest
standard internet security, so it cannot be
intercepted. Nevertheless, users agree that The
Meadows Medical Practice shall not be liable for
any breach of patient confidentiality arising from
the use of the facility however it is caused.
The facility is a supplementary service and as
such may be suspended or withdrawn without
notice. The Meadows Medical Practice makes no
warranty as to the reliability or availability of the
facility which is provided on an “as is” basis.
Patient Access will allow you to book an
appointment, order your repeat medication or
view your medical record online.

PATIENT ACCESS
REQUEST FORM
Registration - Part 1

I wish access to the following online services:
(please tick all that apply)
Booking Appointments
2. Requesting repeat prescriptions
(Patients who wish access to their medical
records on line will need to complete an
‘Application for Access to Medical
Records—pt.2)

Date of Request:
NAME:
DOB:
ADDRESS:
Email Address:
Signature:

The Meadows
Medical Practice